Contact
If you have questions about your benefits, need assistance with enrollment, or aren’t sure where to start, we’re here to help. Use the contact information below to connect with the appropriate team or provider directly.
List of Common Contacts
Benefits Office
For questions about eligibility, dental and vision cards, claims, enrollment, deductions, or general benefits support:
Email: mybenefits@youronesourcesolution.com
Phone: (229) 896-3436
Office Hours: Monday–Friday, 8:00 AM–5:00 PM
Health Plan Providers
For questions about claims, ID cards, provider networks, or coverage details, please contact your insurance provider directly.
State Health Benefit Plan (SHBP)
Member Services: (800) 610-1863
Access Member Portal Here
Blue Cross Blue Shield (HRA & Anthem HMO)
Member Services: (800) 610-1863
Access Member Portal Here
United Healthcare (HMO)
Member Services: (800) 610-1863
Access Member Portal Here
Kaiser Permanente (HMO)
Member Services: (800) 514-0985
Access Member Portal Here
Flexible Spending Account (FSA) Provider
For questions about eligible expenses, card transactions, or claims documentation:
Consolidated Administrative Services (CAS)
Member Services: (877) 941-5956
Account Login Here
Disability Provider
For questions about claims, evidence of insurability, or appeals:
Mutual of Omaha
Member Services: (800) 877-5176
Account Login Here
Dental Provider
For questions about eligible expenses, dental cards , or claims documentation:
Ameritas
Member Services: (800) 487-5553
Account Login Here
Vision Provider
For questions about eligible expenses, vision cards, or claims documentation:
Eyemed
Member Services: (866) 723-0514
Account Login Here
VSP
Member Services: (855) 492-9028
Account Login Here
Life Insurance Provider
For questions about claims, evidence of insurability, or appeals:
The Standard
Member Services: (800) 682-8600
Account Login Here
Permanent Life Insurance Provider
For questions about claims, benefits, or coverage:
Aflac Group
Member Services: (800) 433-3036
Account Login Here
Norton Life Identity Provider
For questions about benefits or coverage:
Norton Life
Member Services: (800) 416-0599
Account Login Here
Employee Assistance Program (EAP)
For questions about benefits or coverage:
EAP
Member Services: (800) 293-6948
Account Login Here
